Shipping policy

Shipping

Orders are shipped to the address provided at checkout. Please double-check your address before placing your order.

Processing times vary depending on whether your item is ready to ship or made to order.

Tracking information will be provided once your order ships.

Shipping and delivery times are estimates and are not guaranteed.

Carrier delays, weather, holidays, and other circumstances outside of my control may affect delivery.

Once a package is marked as delivered by the carrier, Balissa is not responsible for lost or stolen packages. Please contact the shipping carrier for assistance.

A Little Reminder

Balissa is a small, one-person business. I’m the person behind every stitch, every detail, every package, and every order. I’m not a factory or a large company with a team working behind the scenes.

I do my best to get every order out as quickly as possible while still giving each creation the time and attention it deserves. Your patience and understanding mean so much!

Before You Purchase

By placing an order, you acknowledge that you have read, understood, and agreed to Balissa’s Refund & Shipping Policy.

Thank you for shopping small, supporting handmade, and allowing me to do something I love. It truly means more than you know!

With love,

Balissa 💗